• Pharmacy Technician License- # 289785
Texas State Board of Pharmacy – Technician #289785Exp. 08/31/2020
Pharmacy Technician Certification Board – CPhT
CURRENT JOB ( EXPERIENCE)
1 .)CTK Healthcare and Career Institute 07/2019- present
Working as teacher for pharmacy tech and patent care technician.
2.)cvs health (Atna). 02/12/2018-05/2019
Working in PBM( PA department) as customers representative (cs).
Handle 50+ customer interactions per day, giving detailed, personalized, friendly & polite service
to ensure customer retention
Memorized all company products and services to be able to answer all customer questions
quickly and efficiently, and make relevant upsells
Receive source data such as customer names, addresses, phone numbers, and enter data into
Able to set up laptop, headphones, microphones, Skype, or any other chat client service to
converse with customer
Operating systems:(working with these systems).
Use the pharmacy proprietary computer program to access prescription information including
patients and prescriber data,drug selection,prescription interpretations and insurance billing.
swiftly and correctly calculate dosage, dispense medication,prepare prescription labels and fill
prescription for approval by pharmacists.
Bachelor July 2014
University of Science & Technology, Chittagong
Certificate: pharmacy technician 08/31/2018
Texas board of pharmacy
Adress:3953 n O’Connor rd Irving tx 75062